1. INTRODUCTION
WELCOME TO ECHO STRICX PAY ("WE," "OUR," OR "US"). WE ARE COMMITTED TO PROTECTING YOUR PRIVACY AND ENSURING THE SECURITY OF YOUR PERSONAL INFORMATION. THIS PRIVACY POLICY EXPLAINS HOW WE COLLECT, USE, DISCLOSE, AND SAFEGUARD YOUR INFORMATION WHEN YOU VISIT OUR WEBSITE AND USE OUR SERVICES.
BY USING OUR WEBSITE AND SERVICES, YOU CONSENT TO THE PRACTICES DESCRIBED IN THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH THIS POLICY, PLEASE DO NOT USE OUR WEBSITE OR SERVICES.
QUICK SUMMARY: WE COLLECT MINIMAL PERSONAL DATA ONLY FOR PROVIDING OUR PAYMENT SERVICES. WE DO NOT SELL YOUR DATA TO THIRD PARTIES. YOUR INFORMATION IS PROTECTED WITH INDUSTRY-STANDARD SECURITY MEASURES.
2. INFORMATION WE COLLECT
2.1 PERSONAL INFORMATION YOU PROVIDE
WE MAY COLLECT PERSONAL INFORMATION THAT YOU VOLUNTARILY PROVIDE TO US WHEN YOU:
- CONTACT US THROUGH OUR CONTACT FORM OR EMAIL
- REGISTER FOR AN ACCOUNT OR PORTAL ACCESS
- SUBMIT PAYMENT TRANSACTIONS
- SUBSCRIBE TO OUR NEWSLETTERS OR UPDATES
- RESPOND TO SURVEYS OR PROMOTIONS
2.2 INFORMATION AUTOMATICALLY COLLECTED
WHEN YOU VISIT OUR WEBSITE, WE AUTOMATICALLY COLLECT CERTAIN INFORMATION ABOUT YOUR DEVICE AND USAGE:
- IP ADDRESS AND LOCATION DATA (COUNTRY/CITY LEVEL)
- BROWSER TYPE AND VERSION
- OPERATING SYSTEM
- PAGES VISITED AND TIME SPENT
- REFERRING WEBSITE OR SOURCE
- DEVICE INFORMATION (MOBILE/DESKTOP)
3. HOW WE USE YOUR INFORMATION
WE USE THE INFORMATION WE COLLECT FOR THE FOLLOWING PURPOSES:
- SERVICE DELIVERY: TO PROCESS YOUR PAYMENT TRANSACTIONS THROUGH BKASH, NAGAD, AND ROCKET
- CUSTOMER SUPPORT: TO RESPOND TO YOUR INQUIRIES AND PROVIDE TECHNICAL ASSISTANCE
- ACCOUNT MANAGEMENT: TO MANAGE YOUR MERCHANT OR AGENT ACCOUNTS
- COMMUNICATION: TO SEND YOU IMPORTANT UPDATES, TRANSACTION CONFIRMATIONS, AND SERVICE NOTIFICATIONS
- SECURITY: TO DETECT AND PREVENT FRAUD, UNAUTHORIZED ACCESS, AND OTHER SECURITY INCIDENTS
- COMPLIANCE: TO COMPLY WITH LEGAL AND REGULATORY REQUIREMENTS
- IMPROVEMENT: TO ANALYZE USAGE PATTERNS AND IMPROVE OUR SERVICES
4. INFORMATION SHARING AND DISCLOSURE
WE DO NOT SELL, TRADE, OR RENT YOUR PERSONAL INFORMATION TO THIRD PARTIES. WE MAY SHARE YOUR INFORMATION ONLY IN THE FOLLOWING CIRCUMSTANCES:
- SERVICE PROVIDERS: WITH TRUSTED THIRD-PARTY SERVICE PROVIDERS WHO ASSIST US IN OPERATING OUR WEBSITE AND DELIVERING SERVICES
- LEGAL REQUIREMENTS: WHEN REQUIRED BY LAW, COURT ORDER, OR GOVERNMENT REGULATION
- BUSINESS TRANSFERS: IN THE EVENT OF A MERGER, ACQUISITION, OR ASSET SALE
- CONSENT: WITH YOUR EXPLICIT CONSENT FOR SPECIFIC PURPOSES
5. DATA SECURITY
WE IMPLEMENT APPROPRIATE TECHNICAL AND ORGANIZATIONAL SECURITY MEASURES TO PROTECT YOUR PERSONAL INFORMATION, INCLUDING:
- SSL/TLS ENCRYPTION FOR ALL DATA TRANSMISSION
- SECURE DATA STORAGE WITH ACCESS CONTROLS
- REGULAR SECURITY AUDITS AND VULNERABILITY ASSESSMENTS
- EMPLOYEE TRAINING ON DATA PROTECTION PRACTICES
- PCI DSS COMPLIANCE FOR PAYMENT PROCESSING
6. YOUR RIGHTS
DEPENDING ON YOUR JURISDICTION, YOU MAY HAVE THE FOLLOWING RIGHTS:
- ACCESS: REQUEST A COPY OF THE PERSONAL INFORMATION WE HOLD ABOUT YOU
- RECTIFICATION: REQUEST CORRECTION OF INACCURATE OR INCOMPLETE INFORMATION
- DELETION: REQUEST DELETION OF YOUR PERSONAL INFORMATION (SUBJECT TO LEGAL OBLIGATIONS)
- RESTRICTION: REQUEST RESTRICTION OF PROCESSING YOUR INFORMATION
- PORTABILITY: REQUEST TRANSFER OF YOUR DATA TO ANOTHER SERVICE PROVIDER
- OBJECTION: OBJECT TO THE PROCESSING OF YOUR INFORMATION FOR MARKETING PURPOSES
TO EXERCISE ANY OF THESE RIGHTS, PLEASE CONTACT US AT contect@echostricxpay.asia.
7. CONTACT US
IF YOU HAVE ANY QUESTIONS, CONCERNS, OR REQUESTS REGARDING THIS PRIVACY POLICY, PLEASE CONTACT US: